Tong & Jack Pawn Brothers began with a simple ideal keep the honesty of the traditional pawn shop, but make it easier and more welcoming for today.
Our HQ in Ampang still carries an old-school retro feel – a reminder of how pawnbroking has always been part of the community. Step into our Kajang or Sungai Way branches, and you’ll find a more modern, open, and customer-friendly design.
This mix of heritage and modern thinking is what makes Tong & Jack different. We believe pawning should never feel intimidating – it should feel clear, respectful, and reassuring.
To combine the honesty of traditional pawnbroking with modern convenience – offering fair help, safe storage, and friendly support when people need it most.
To make pawning simple, respectful, and accessible for every Malaysian.
“Pawning Made Simple, Life Made Easier.”
Friendly, approachable, and customer-first.
Everyone is treated with dignity, no judgment.
No hidden fees, no confusion.
Proud to serve our local neighbourhoods.
Walk-in, drive-in, quick and simple service.
Together, they’ve built a pawn shop that’s simple, transparent, and people-first.
Brings steady experience and empathy.
brings fresh ideas and digital thinking.
Friendly, approachable, and customer-first.