{"id":598,"date":"2025-09-23T14:04:48","date_gmt":"2025-09-23T14:04:48","guid":{"rendered":"https:\/\/tongnjack.com\/?page_id=598"},"modified":"2025-09-29T06:52:50","modified_gmt":"2025-09-29T06:52:50","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/tongnjack.com\/ms\/privacy-policy-2\/","title":{"rendered":"Dasar Privasi"},"content":{"rendered":"<style>.elementor-598 .elementor-element.elementor-element-0d9cf4f{--display:flex;--min-height:246px;--flex-direction:column;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--justify-content:center;--align-items:center;--overlay-opacity:0.5;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;}.elementor-598 .elementor-element.elementor-element-0d9cf4f:not(.elementor-motion-effects-element-type-background), .elementor-598 .elementor-element.elementor-element-0d9cf4f > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/tongnjack.com\/wp-content\/uploads\/2025\/09\/DSC07436.jpg\");background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-598 .elementor-element.elementor-element-0d9cf4f::before, .elementor-598 .elementor-element.elementor-element-0d9cf4f > .elementor-background-video-container::before, .elementor-598 .elementor-element.elementor-element-0d9cf4f > .e-con-inner > .elementor-background-video-container::before, .elementor-598 .elementor-element.elementor-element-0d9cf4f > .elementor-background-slideshow::before, .elementor-598 .elementor-element.elementor-element-0d9cf4f > .e-con-inner > .elementor-background-slideshow::before, .elementor-598 .elementor-element.elementor-element-0d9cf4f > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{background-color:var( --e-global-color-35b9ca1 );--background-overlay:'';}.elementor-598 .elementor-element.elementor-element-0da6c9d{--display:flex;--align-items:center;--container-widget-width:calc( ( 1 - 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Bhd. (Pajak Gadai Tong &amp; Jack \/ Tong &amp; Jack Pawn Brothers)<\/b><span style=\"font-weight: 500;\"> (\u201cTong &amp; Jack\u201d) value your privacy and believe it is our responsibility to protect your personal information by managing it properly. Our privacy practices comply with the <\/span><b>Personal Data Protection Act 2010 (PDPA) in Malaysia<\/b><span style=\"font-weight: 500;\">.<\/span><\/p><p><span style=\"font-weight: 500;\">This Privacy Policy explains how Tong &amp; Jack manages your personal information. It includes details of how we collect, record, use, store, hold, transfer, and disclose your personal information. It also governs the manner in which Tong &amp; Jack collects, uses, maintains, and discloses information collected from users (\u201cUsers\u201d) when you use or access our website at &#8220;<a href=\"https:\/\/tongnjack.com\/ms\/\">https:\/\/tongnjack.com\/<\/a>&#8221; <\/span>\u00a0<span style=\"font-weight: 500;\">(the \u201cSite\u201d).<\/span><\/p><h3><b>1. Consent &amp; Data Collection<\/b><\/h3><p><span style=\"font-weight: 500;\">The terms \u201cPersonal Data\u201d and \u201cPersonal Information\u201d include any information we collect that identifies you, or from which you are reasonably identifiable.<\/span><\/p><p><span style=\"font-weight: 500;\">We may collect personal information in a variety of ways, including (but not limited to) when Users:<\/span><\/p><ul><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Visit our Site<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Contact us via email or WhatsApp<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Fill in a form or make an inquiry at our outlets<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Engage with our services such as pawnbroking or safekeeping<\/span><\/li><\/ul><p><span style=\"font-weight: 500;\">Personal information collected may include, without limitation:<\/span><\/p><ul><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Nama<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Email address<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Phone number<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Mailing address<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Identification documents (as required by Malaysian law for pawnbroking transactions)<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Other information relevant to our services<\/span><\/li><\/ul><p><span style=\"font-weight: 500;\">Users may also visit our Site anonymously. We will only collect personal information if it is voluntarily submitted.<\/span><\/p><p><span style=\"font-weight: 500;\">We may also collect <\/span><b>non-personal information<\/b><span style=\"font-weight: 500;\"> such as browser type, device details, and technical data whenever Users interact with our Site.<\/span><\/p><h3><b>2. Purpose(s)<\/b><\/h3><p><span style=\"font-weight: 500;\">Tong &amp; Jack may collect and use Users\u2019 personal information for purposes including:<\/span><\/p><ul><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">To provide pawnbroking, safekeeping, and related services<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">To respond to inquiries and provide customer support<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">To comply with legal and regulatory requirements in Malaysia<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">For verification and security purposes<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">For communication of service updates, promotions, or branch information (with your consent)<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">For dispute resolution and complaint handling<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Other purposes directly related to the above<\/span><\/li><\/ul><h3><b>3. Disclosure of Information<\/b><\/h3><p><span style=\"font-weight: 500;\">We adopt strict data collection, storage, and protection practices to safeguard against unauthorised access, alteration, disclosure, or destruction of personal information.<\/span><\/p><p><span style=\"font-weight: 500;\">We do not sell or rent personal information to third parties. Disclosure will only take place if:<\/span><\/p><ul><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Required by law or authorities in Malaysia<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Necessary to protect the rights, property, or safety of Tong &amp; Jack, our staff, or customers<\/span><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Required for service providers who perform functions on our behalf (e.g., IT support), but they are prohibited from using personal data for any other purpose<\/span><\/li><\/ul><h3><b>4. Accessing &amp; Correcting Your Data<\/b><\/h3><p><span style=\"font-weight: 500;\">In compliance with Malaysia\u2019s PDPA, you have the right to access and correct your personal data held by us.<\/span><\/p><p><span style=\"font-weight: 500;\">To request access or correction, please contact us via email at the addresses provided below. Reasonable administrative fees may apply depending on the scope of the request.<\/span><\/p><h3><b>5. Retention of Information<\/b><\/h3><p><span style=\"font-weight: 500;\">Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required under Malaysian law.<\/span><\/p><h3><b>6. Withdrawing Consent<\/b><\/h3><p><span style=\"font-weight: 500;\">You may withdraw your consent for us to use your personal data at any time. However, please note that this may affect our ability to provide services to you.<\/span><\/p><h3><b>7. Confidentiality &amp; Security<\/b><\/h3><p><span style=\"font-weight: 500;\">Tong &amp; Jack has implemented appropriate technical, administrative, and physical safeguards to prevent unauthorised access, disclosure, modification, or destruction of your data.<\/span><\/p><h3><b>8. Changes to Privacy Policy &amp; Acceptance<\/b><\/h3><p><span style=\"font-weight: 500;\">By using our Site, you signify your acceptance of this Privacy Policy. Your continued use of the Site following updates will be deemed as acceptance of any changes.<\/span><\/p><p><span style=\"font-weight: 500;\">We may update this Privacy Policy from time to time to reflect changes in regulations, practices, or services.<\/span><\/p><h3><b>9. Contacting Us<\/b><\/h3><p><span style=\"font-weight: 500;\">If you have any questions about this Privacy Policy, how we handle your personal information, or if you wish to access\/correct your data, you may contact us:<\/span><\/p><p><b>Tong and Jack Sdn. Bhd. (Pajak Gadai Tong &amp; Jack \/ Tong &amp; Jack Pawn Brothers)<\/b><b><br \/><\/b><span style=\"font-weight: 500;\"> Website:<\/span><a href=\"https:\/\/tongnjack.com\/ms\/\"> <span style=\"font-weight: 500; color: #339966;\">https:\/\/tongnjack.com\/<\/span><span style=\"font-weight: 500;\"><br \/><\/span><\/a><span style=\"font-weight: 500;\"> Location: Malaysia<\/span><\/p><p><b>Email Contacts by Branch:<\/b><\/p><ul><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Ampang HQ: <\/span><b>tongandjackampang@gmail.com<\/b><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Kajang Branch: <\/span><b>kajang.tongnjack@gmail.com<\/b><\/li><li style=\"font-weight: 500;\" aria-level=\"1\"><span style=\"font-weight: 500;\">Sungai Way Branch: <\/span><b>sgway.tongnjack@gmail.com<\/b><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>We at Tong and Jack Sdn. Bhd. (Pajak Gadai Tong &amp; Jack \/ Tong &amp; Jack Pawn Brothers) (\u201cTong &amp; Jack\u201d) value your privacy and believe it is our responsibility to protect your personal information by managing it properly. Our privacy practices comply with the Personal Data Protection Act 2010 (PDPA) in Malaysia. This Privacy [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-598","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tongnjack.com\/ms\/wp-json\/wp\/v2\/pages\/598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tongnjack.com\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tongnjack.com\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tongnjack.com\/ms\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tongnjack.com\/ms\/wp-json\/wp\/v2\/comments?post=598"}],"version-history":[{"count":0,"href":"https:\/\/tongnjack.com\/ms\/wp-json\/wp\/v2\/pages\/598\/revisions"}],"wp:attachment":[{"href":"https:\/\/tongnjack.com\/ms\/wp-json\/wp\/v2\/media?parent=598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}